City Manager

the Marketing and Communications division manages the City's internal and external communications activities and helps position the City and the City organization in local and provincial markets. The division develops relationships with media and supports City messages and outreach in the marketplace using a variety of traditional, social and emerging media. 

The Internal Audit Division is an independent operating entity responsible for reviewing City operations to ensure that assets are protected, and operations are performed on a timely and efficient basis. The Internal Audit Division functionally reports to the City's Audit Committee and administratively to the City Manager.

The Legal Department provides independent legal advice to Council and City Departments and has responsibility for managing the legal affairs of the City and representing the City in legal matters. It provides claims administration services which includes processing liability claims made against the City including claims investigation, determination of liability, settlement negotiations, etc.; the acquisition and disposal of interests in real property; and the provision of advice to Council and staff on a variety of real estate and valuation issues.

Legal forms and information

As a part of the Legal Department the Manager, Risk Enterprise and Insurance is responsible for acquiring insurance coverage for City-owned land, buildings and equipment; which coverage is obtained to protect the City from potential liability claims; and ensuring a robust program of enterprise risk management for the organization as a whole.

The Office of the City Clerk reports to the City Manager and is responsible for legislative and administrative support to Council including preparing agendas, recording minutes, and providing advice on procedural matters for Council and Committee meetings, Assessment Review Court, Local Board of Appeal and other hearings.  

The Office oversees the Archives and Records Management Division, which is responsible for the City’s Records and Information Management program and the Municipal Archives. The coordination and implementation of City policies and procedures also falls under the Office of the City Clerk.

The Office is responsible for the coordination and execution of all civic functions approved by Council; for overseeing protocol events; and for managing the organization’s mail and print services.

As Chief Returning Officer, the City Clerk oversees the City’s municipal elections and by-elections, ensuring compliance with legislation; processing candidate nominations; managing voter registration; and organizing logistics and conduct.

Through the office of the Director of Regional Fire Services (Fire Chief), the St. John's Regional Fire Department provides the region with an acceptable level of fire and emergency protection in the most economical manner, with backup emergency services being provided to a number of surrounding towns in the Northeast Avalon Region.