City Services

The City of St. John's provides a wide variety of services to citizens, visitors and businesses.

Access St. John's operates a 24-hour call centre to handle incoming requests for services and information. 

Call: 311 or 709-754-CITY (2489)

Walk in: City Hall, 10 New Gower Street, 8 a.m. to 4 p.m., Monday to Friday

The City of St. John's Welcome Centre at 348 Water Street includes:

• Visitor Information Centre: 709-576-8106 tourism@stjohns.ca
• Business Information Centre: 709-576-8107 business@stjohns.ca

Key City services

• Affordable housing
• Animal care and adoption
• City council
• Fire and emergency services
• Garbage and Recycling
• Metrobus
• Parking
• Parks, playgrounds and trails
• Permits and building construction
• Public engagement
• Recreation
• Road maintenance
• Snow clearing
• Special Events
• Water and sewer