Thursday, July 13, 2017 - 2:45 PM

Survey to Evaluate City Engagement Framework

Engage St.John's logo

The City of St. John’s is currently evaluating how we engage with citizens to gather input and feedback to inform our programs, services, and decisions.

A short, 10 minute survey, now online, provides you with the opportunity to share your opinions and experiences on the City’s public engagement activities. Your feedback will be used to identify what is working well and what improvements could be made to our engagement policy and framework. 
Responses are confidential and will not be attributed to any individual.

Once you've completed the survey, you will have an opportunity to enter a prize draw for a chance to win an iPad.

The City’s engagement policy and framework were adopted in October 2014. The City applies the engagement policy to all activities and opportunities where information is shared and input is sought. An online engagement platform ( was rolled out in May 2015 to assist in reaching a broader audience for engagement. To date, this site has had nearly 35,000 visits and over 1000 registered users actively engaged in discussion.

The objectives of the engagement evaluation are:

  • to determine the extent to which the engagement activities and initiatives undertaken by the City since the adoption of the Engage! Policy are meeting the goals of the policy;
  • to assess the effectiveness of the online Engage! St. John’s platform ( as an engagement tool; and
  • to ascertain the effectiveness and make recommendations for improvements/enhancements to the City’s engagement framework, tools and activities.