Service and Priority

Service and Priority

Levels of Service
The streets and sidewalks of St. John’s are maintained to performance and service objectives developed by the Roads Division of the Department of Public Works, and approved by City Council.

Ice control of streets
Complete one application of ice control materials on all streets within three hours of ice conditions.

Snow plowing of streets
For snowfalls of up to 25 centimeters, complete an initial cut on all streets within 12 hours following the end of the storm. For snowfalls greater than 25 centimeters, and for extenuating circumstances (such as drifting conditions, extreme snow accumulations, etc), the time to complete the initial cut will increase.

Snow plowing of sidewalks
Depending on the amount of snow on the ground and equipment availability the majority of streets in the sidewalk program will be plowed within four to seven days. The time to complete this will increase if a new storm occurs during this time frame.

Sidewalk Priority

The City has designated 156 km of sidewalk to be cleared on a regular basis during the winter season. These sidewalks are cleared based on priority.

  • Sidewalks in the immediate school area are the first priority, all other sidewalks are assigned the same priority as the adjacent street
  • To see the sidewalks, and their priority order, which the City maintains on this map

Street Priority
Streets are salted and plowed in a priority order that is primarily based on traffic volumes. This ensures emergency vehicle access is maintained to the greatest number of residents at all times. Street Priorities for snow clearing