Flooded Basement

Flooded Basement

Waterford River Overflowing at Waterford Bridge Rd/Bay Bulls Rd Intersection During Hurricane IgorA flooded basement could be caused by:

  1. A malfunctioning sump pump located in a householder’s basement;
  2. A storm service backup under flooding conditions;
  3. Surface water from a blocked catch basin;
  4. Surface water from rivers under flooding conditions;
  5. Surface water from a ruptured water main in the area.

If you are experiencing a basement that is flooded, please call Access St. John's at 311 or (709) 754-CITY (2489).

For more information on how to restore your home to a satisfactory, sanitary condition after a flood, please click here.

For additional help, contact information or to submit a request visit Access 311.