Payment Options

Payment Options

Personally Approved Debits:
This payment option is only available for payment of Municipal Tax (realty and water tax).
            Personally Approved Debits – Residential Properties
            Personally Approved Debits – Commercial/Mixed Use Properties
 
In Person at City Hall:
City Hall is located at 10 New Gower Street. Cashiers are located on the 1st floor of City Hall and are available to take your payment from 8:30am – 5:00pm Monday to Friday. We do not accept credit cards for payment of taxes.  Payment for taxes can only be made by using cash, cheque or debit card.
 
All other levies and fees can be paid using cash, cheque, debit or credit card.
 
Mail Drop Slot at City Hall:
You may drop your payment (no cash please) in the City Hall mail slot which is available 24/7, 365 days of the year.  The mail slot is located on the left hand side of the main entrance in the Mayor’s parking area.
 
Mail:
Please do not send cash by mail. Make cheques or money orders payable to:
 
City of St. John’s
PO Box 908
St. John’s NL A1C 5M2
 
To avoid late payment interest charges, please ensure you allow sufficient time for your payment to reach us by the due date on your bill. 
 
Post Dated Cheques:
Tax payments can be made by post-dated cheques. Post-dated cheques will be accepted by mail, courier, dropped In Person at City Hall or you may use the Mail Drop Slot at City Hall.
 
To avoid late payment interest charges, please ensure you allow sufficient time for your payment to reach us by the due date on your bill. 
 
Courier:
Your payments can be couriered to City Hall 8:30am – 5:00pm Monday to Friday
To avoid late payment interest charges, please ensure your courier service delivers your payment to us by close of business on the day your payment is due. 
 
Financial Institutions:

  Internet and Phone:
You may make payments on your Municipal Tax account by registering the City of St. John's as a payee through your bank account either online or by phone.  It will help to have a recent bill handy as you will need the property's account number to register. When you are prompted to enter the account number, using your tax bill, omit the two leading zeroes from the account number 00- and enter the remaining numbers.
 
To avoid late payment penalty charges, please ensure you allow sufficient time for your payment to reach us by the due date on your bill. 
 
As some of the banks have "St. John's" set up differently as a payee, we have provided a payee list below for some of the major banks.
 
If you require assistance, please contact your financial institution.
 
Royal Bank of Canada: ST. JOHN'S NFLD
Scotia Bank: ST. JOHN'S (CITY) WATER TAXES
Bank of Montreal: ST. JOHN'S, TAXES
CIBC: ST. JOHN'S TAXES
Hong Kong Bank: CITY OF ST. JOHN'S NFLD TAXES
TD Canada Trust: ST. JOHN'S TAXES
President's Choice: ST. JOHN'S TAXES

   
ATM or Counter Service:
Municipal Tax bills (realty & water) are payable at most major financial institutions. Please keep the ATM receipt as proof of date & time of payment or the teller stamped copy of your bill as proof of payment.
 
To avoid late payment interest charges, please ensure you allow sufficient time for your payment to reach us by the due date on your bill. 
  
Mortgage Company:
Municipal Taxes (realty & water) may be included with your mortgage payment. If this is your payment option, the bank will receive your bill and pay your taxes on your behalf by the due date.

Credit Card Payments:
Credit card payments are not accepted for payment of taxes (realty tax, water tax, utility tax, accommodation tax, etc.).  They are accepted for all other levies and fees.